Shipping & Dispatch Information:

Express Delivery (Free):
We exclusively offer free Express Shipping! Your order will be dispatched within one business day and delivered within 2-4 days. Enjoy the benefit of faster delivery, ensuring you receive your items as soon as possible!

Cash on Delivery (COD) Orders:
For Cash on Delivery orders, there is an additional charge of ₹50.

Order Tracking:
Once your order is dispatched, we will share your tracking link via WhatsApp so you can easily monitor your delivery!

Important Notes:

• Our business days are Monday to Saturday and do not include public holidays.
• Please provide accurate delivery details to avoid delays.
• If there’s a cancellation due to incorrect address or contact information provided, delivery charges will be borne by the customer.
• We strive for timely delivery, but unforeseen circumstances may affect delivery times.
• During festivals, local strikes, or adverse weather conditions, delivery may be delayed by 1-3 days.

Choose our express shipping for a faster, more reliable service!

For any
queries or assistance regarding shipping, feel free to contact us

Exchange & Return Policy

We want you to love your purchase! If you need to exchange or return an item, we’re here to help with our customer-friendly policy:

Time Frame:
You have 2 days from the date of delivery to request an exchange or return.

Condition:
The item must be unworn and in its original condition, including all packaging.

Valid Reasons:
Exchanges are welcome for size or quality issues, ensuring you find the perfect fit!

Free Exchanges & Returns:
Enjoy peace of mind with our free exchanges and free returns! We want you to feel confident in your purchase.

Gift Voucher Option:
While we don’t offer cash refunds, we’re excited to provide a gift voucher equivalent to your purchase amount. This way, you can choose something you truly love!

Contact Us:
To initiate an exchange or return, just send us a DM on Instagram @silvique.co.in within the 2-day timeframe. We’re here to assist you!

Jewelry Care

To ensure your Silvique jewelry stays beautiful and sparkling for years to come, here are some simple care tips:

Storage:
Keep your Silvique jewelry safe and sound in our signature box or a zip lock bag when not in use. This helps maintain its shine and prevents scratches!

Chemical Exposure:
For the best results, avoid prolonged exposure to harsh chemicals, soaps, perfumes, and excessive humidity. Your jewelry will thank you for it!

Activity:
To keep your jewelry looking its best, remove it before showering, swimming, exercising, or any activities that may cause sweating.

Dressing Routine:
Make Silvique jewelry the finishing touch to your outfit! Put it on last when getting dressed and remove it first at the end of the day for optimal care.

With just a little attention, your Silvique jewelry will continue to shine and bring you joy for years to come. Enjoy wearing it with confidence!